Cancellation & Refund Policy
Last updated: 3 July 2026
This policy explains cancellations and refunds for Code In Plain (the “Service”), operated by Sifarhub. Code In Plain is a digital service that delivers AI-generated explanations instantly; there is no physical product and nothing is shipped. All purchases are final and non-refundable. Please read this policy together with our Terms & Conditions.
1. All Sales Are Final
All purchases of credits and subscription plans are final and non-refundable. Credits unlock a digital service that begins incurring real processing cost the moment they are used, and access to the paid Service is granted immediately upon payment. By completing a purchase you acknowledge that you are buying a digital service for immediate use and that no refund will be issued for purchased, used, or unused credits, except where a refund is required by applicable law or in the case of a genuine billing error (Section 5).
Free credits (such as a sign-up bonus) have no monetary value and are never refundable.
2. Billing Periods, Renewal & Payment Methods
- Plans (Basic, Pro, Max) are available with a monthly or yearly billing period. Yearly plans are charged upfront for the full year and grant twelve times the monthly credit allowance at the start of the year.
- Stripe (USD, card payments): plans are recurring subscriptions that renew automatically at the end of each billing period until you cancel. Each renewal grants that plan's credits for the new period and is charged in advance.
- Razorpay (INR): purchases are prepaid for the chosen period and do not auto-renew. You will never be charged again automatically; to continue after your period ends, make a new purchase.
3. Cancelling Your Subscription
- You may cancel at any time from your account or by emailing info@codeinplain.com.
- Cancellation stops future renewals, so you are not charged again.
- You keep access and any remaining credits until the end of the period you have already paid for — for yearly plans, that means until the end of the paid year.
- Cancelling does not entitle you to a refund of the current or any previous billing period, and yearly plans are not refunded pro-rata for unused months, except where a refund is required by applicable law (see Section 4).
- Razorpay (INR) purchases don't renew, so there is nothing to cancel — your access simply runs to the end of the prepaid period.
4. EU & UK Consumers — Statutory Withdrawal Right
If you are a consumer in the European Union or the United Kingdom, you normally have a 14-day right to withdraw from a purchase of digital services. Because credits are a digital service delivered immediately, at checkout you expressly request immediate performance and acknowledge that you lose the right of withdrawal once delivery has begun, as permitted by the Consumer Rights Directive (EU) and the Consumer Contracts Regulations 2013 (UK). Where the law nonetheless grants you a non-waivable refund right, we will honour it — contact info@codeinplain.com. Nothing in this policy limits any statutory right that cannot lawfully be excluded.
5. Billing Errors & Duplicate Charges
If you are charged more than once for the same purchase due to a technical error, or charged in a way you did not authorise, contact us within 7 days at info@codeinplain.com with the payment date, amount, and transaction reference. Once verified, we will reverse the erroneous duplicate charge to your original payment method. This applies only to genuine billing errors — it is not a refund for a valid purchase or a change of mind.
6. Currency & Payment Method
Any approved billing-error reversal is made in the original currency and to the original payment method used at checkout (processed via Stripe or Razorpay). We cannot send it to a different method or account.
7. Price Changes
If we change plan pricing, the new price applies from your next renewal after notice. You may cancel before renewal if you do not wish to continue at the new price.
8. Chargebacks
If you believe a charge is incorrect, please contact us first — we will work to resolve it quickly. Initiating a chargeback without contacting us may result in suspension of your account pending resolution.
9. Contact
For any cancellation or billing question, email info@codeinplain.com or see our Contact page.